GET 20% DISCOUNT ON ORDERS | Code: ECUFFS20

GET 20% DISCOUNT ON ORDERS | Code: ECUFFS20

Support

Questions? Orders? Lock advice? We're here to help—quick, secure, and always reliable.

Head office

165 Legion Rd N, Etobicoke, ON M8Y 0A1

*We aim to respond to inquiries within 24 hours.

Shipping & delivery

How long does shipping take?
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We ship all orders within 1-2 business days. US orders typically arrive in 3-5 business days with standard shipping or 2-3 days with expedited shipping. International orders generally arrive within 7-14 business days, depending on your location.

Do you ship internationally?
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Yes! We ship to most countries worldwide. International shipping costs and delivery times vary by location. Exact shipping costs will be calculated at checkout.

Is shipping free?
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We offer free standard shipping on all US orders over $75. International orders and US orders under $75 incur a shipping fee calculated at checkout based on weight and destination.

Can I track my order?
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Absolutely. Once your order ships, you'll receive a confirmation email with your tracking number and carrier information so you can monitor your package's journey.

Do you offer expedited shipping?
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Yes, we offer expedited shipping options at checkout for customers who need their E-Cuffs sooner. Expedited shipping typically cuts delivery time in half.

How long does shipping take?
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We ship all orders within 1-2 business days. US orders typically arrive in 3-5 business days with standard shipping or 2-3 days with expedited shipping. International orders generally arrive within 7-14 business days, depending on your location.

Do you ship internationally?
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Yes! We ship to most countries worldwide. International shipping costs and delivery times vary by location. Exact shipping costs will be calculated at checkout.

Is shipping free?
icon

We offer free standard shipping on all US orders over $75. International orders and US orders under $75 incur a shipping fee calculated at checkout based on weight and destination.

Can I track my order?
icon

Absolutely. Once your order ships, you'll receive a confirmation email with your tracking number and carrier information so you can monitor your package's journey.

Do you offer expedited shipping?
icon

Yes, we offer expedited shipping options at checkout for customers who need their E-Cuffs sooner. Expedited shipping typically cuts delivery time in half.

How long does shipping take?
icon

We ship all orders within 1-2 business days. US orders typically arrive in 3-5 business days with standard shipping or 2-3 days with expedited shipping. International orders generally arrive within 7-14 business days, depending on your location.

Do you ship internationally?
icon

Yes! We ship to most countries worldwide. International shipping costs and delivery times vary by location. Exact shipping costs will be calculated at checkout.

Is shipping free?
icon

We offer free standard shipping on all US orders over $75. International orders and US orders under $75 incur a shipping fee calculated at checkout based on weight and destination.

Can I track my order?
icon

Absolutely. Once your order ships, you'll receive a confirmation email with your tracking number and carrier information so you can monitor your package's journey.

Do you offer expedited shipping?
icon

Yes, we offer expedited shipping options at checkout for customers who need their E-Cuffs sooner. Expedited shipping typically cuts delivery time in half.

Returns & refunds

What is your return policy?
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We offer a 30-day satisfaction guarantee. If you're not completely satisfied with your E-Cuffs, you can return it within 30 days of receipt for a full refund of your purchase price.

How do I initiate a return?
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Simply email support@ecuffs.com with your order number and reason for return. We'll send you a prepaid return label and instructions to complete your return.

Are return shipping costs covered?
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Yes, we cover return shipping costs for Canada customers. For international returns, shipping costs are the responsibility of the customer.

How long do refunds take to process?
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How long do refunds take to process?

Can I exchange my product instead of returning it?
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Absolutely. If you'd prefer to exchange your product for a different size, just indicate this in your return email and specify which size you'd like instead.

What condition should returns be in?
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Products should be returned in their original packaging with at least 75% of the product remaining. This allows you to genuinely try the product while preventing misuse of our return policy.

What is your return policy?
icon

We offer a 30-day satisfaction guarantee. If you're not completely satisfied with your E-Cuffs, you can return it within 30 days of receipt for a full refund of your purchase price.

How do I initiate a return?
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Simply email support@ecuffs.com with your order number and reason for return. We'll send you a prepaid return label and instructions to complete your return.

Are return shipping costs covered?
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Yes, we cover return shipping costs for Canada customers. For international returns, shipping costs are the responsibility of the customer.

How long do refunds take to process?
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How long do refunds take to process?

Can I exchange my product instead of returning it?
icon

Absolutely. If you'd prefer to exchange your product for a different size, just indicate this in your return email and specify which size you'd like instead.

What condition should returns be in?
icon

Products should be returned in their original packaging with at least 75% of the product remaining. This allows you to genuinely try the product while preventing misuse of our return policy.

What is your return policy?
icon

We offer a 30-day satisfaction guarantee. If you're not completely satisfied with your E-Cuffs, you can return it within 30 days of receipt for a full refund of your purchase price.

How do I initiate a return?
icon

Simply email support@ecuffs.com with your order number and reason for return. We'll send you a prepaid return label and instructions to complete your return.

Are return shipping costs covered?
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Yes, we cover return shipping costs for Canada customers. For international returns, shipping costs are the responsibility of the customer.

How long do refunds take to process?
icon

How long do refunds take to process?

Can I exchange my product instead of returning it?
icon

Absolutely. If you'd prefer to exchange your product for a different size, just indicate this in your return email and specify which size you'd like instead.

What condition should returns be in?
icon

Products should be returned in their original packaging with at least 75% of the product remaining. This allows you to genuinely try the product while preventing misuse of our return policy.

E-CUFFS 1.0

$75

$85

$75

$85

$75

$85

$75

$85

The E-Cuffs 1.0 is our first product—a high-security, dual-claw E-Scooter lock designed for both scooter and pole attachment. Made from carbon steel, aluminum and zinc alloys, and reinforced nylon, it offers superior strength and durability. A soft foam scooter grip and rubberized pole lock ensure user comfort, while its 3000+ lbs tension force outperforms most bike locks. With Premium materials, ergonomic design, and three high-quality keys, E-Cuffs 1.0 sets a new standard for E-Scooter security.

Shipping
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We offer free shipping on all orders and they typical ship within 3-4 business days. Canada orders typically arrive in 3-5 business days with standard shipping or 2-3 days with expedited shipping. International orders generally arrive within 7-14 business days, depending on your location.

Return Policy
icon

We offer a 30-day satisfaction guarantee. If you're not completely satisfied with your E-Cuff, you can return it within 30 days of receipt for a full refund of your purchase price.

Shipping
icon

We offer free shipping on all orders and they typical ship within 3-4 business days. Canada orders typically arrive in 3-5 business days with standard shipping or 2-3 days with expedited shipping. International orders generally arrive within 7-14 business days, depending on your location.

Return Policy
icon

We offer a 30-day satisfaction guarantee. If you're not completely satisfied with your E-Cuff, you can return it within 30 days of receipt for a full refund of your purchase price.

Shipping
icon

We offer free shipping on all orders and they typical ship within 3-4 business days. Canada orders typically arrive in 3-5 business days with standard shipping or 2-3 days with expedited shipping. International orders generally arrive within 7-14 business days, depending on your location.

Return Policy
icon

We offer a 30-day satisfaction guarantee. If you're not completely satisfied with your E-Cuff, you can return it within 30 days of receipt for a full refund of your purchase price.

Shipping
icon

We offer free shipping on all orders and they typical ship within 3-4 business days. Canada orders typically arrive in 3-5 business days with standard shipping or 2-3 days with expedited shipping. International orders generally arrive within 7-14 business days, depending on your location.

Return Policy
icon

We offer a 30-day satisfaction guarantee. If you're not completely satisfied with your E-Cuff, you can return it within 30 days of receipt for a full refund of your purchase price.